Cancellation & Refund Policy
“Due to the consumable and hygienic nature of herbal and organic products, all sales are final unless the product is damaged, incorrect, or expired at the time of delivery.”
1. Limited Return Eligibility
Returns are accepted only in the following specific cases:
- Product received damaged
- Wrong product delivered
- Product received expired
- Item missing from order
2. Return Request Timeline
Strict 48-Hour Rule
Any return request must be raised within 48 hours of delivery. Requests made after this window will not be entertained.Photo/video proof of the issue is mandatory.
3. Non-Returnable Products
Due to the consumable and hygienic nature of our products, the following are strictly non-returnable and non-refundable:
4. Effectiveness Disclaimer
As herbal results vary from person to person based on body type and consistency, returns will not be accepted based on dissatisfaction regarding product outcomes or perceived effectiveness.
5. Refund & Replacement Policy
“No Return, Only Replacement”
For approved claims, replacement is the default resolution.
Refunds are issued only after strict internal verification. The company reserves the right to reject invalid or fraudulent return claims.
In case of any approved refunds, it will take 6-8 days to be processed to the original payment method.
6. Order Cancellation
Orders can only be cancelled before dispatch. Once the order has been shipped, cancellation requests will strictly not be accepted.
Need Assistance?
Our customer service team is ready to assist you via WhatsApp or Email within the 48-hour claim window.
Contact Support Team